We strive to provide high-quality, professional documents. In the event that you are not completely satisfied with our quality of work and have provided us with clear audio, we will make any corrections or changes absolutely free within 14 days after you receive your transcript.
Please keep in mind that the secret to a great transcript is as simple as good audio. Even the best transcriptionist will struggle to produce a great transcript when working with poor-quality audio. Any inaudible portions of audio will be marked with timestamps.