FAQs

Rush

1 to 2 days

Normal

3 to 5 days

Economical

6 to 10 days

Turnaround time 

Rush – $3.00 per minute
Normal – $2.00 per minute
Economical – $1.50 per minute 

No monthly fees, minimums, or contracts. Pay as you go.

Absolutely! We take confidentiality very seriously and will never share your information. If you need to have a non-disclosure agreement signed, please upload a copy along with your audio files or send a copy over to us at: [email protected]

We strive to provide high-quality, professional documents. While we do not offer refunds once a transcription job has been completed, we do offer a 14-day quality guarantee on clear audio.

In the event that you are not completely satisfied with our quality of work, we will make any corrections or changes absolutely free within 14 days after you receive your transcript. Please keep in mind that the secret to a great transcript is as simple as good audio. Even the best transcriptionist will struggle to produce a great transcript when working with poor-quality audio.

In the case we receive an audio file of extremely poor quality where there is concern regarding the ability to provide you an accurate transcript, we will notify you via email before we begin the project, and you may opt to move forward or request a complete refund.

Sorry, but we are not hiring at this time.

Openings will be posted when available. U.S. residents only.

Please, no emails, calls or chats. Thank you.